EU-US Privacy Shield

EML is a payment systems processor and program manager of payment card programs for clients and individuals that register prepaid cards in the European Economic Area (EEA). EML primarily handles anonymous forms of payment; however, certain lines of business require or allow for the collection, processing, and transmission of personally identifiable and nonpublic personal information. EML stores, processes, and transmits data in a safe and secure manner to and from assets located within the United States of America.

EML complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States.  EML has certified to the Department of Commerce that it adheres to the Privacy Shield Principles.  If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.  To learn more about the Privacy Shield program, and to view our certification, please visit

The Federal Trade Commission has jurisdiction over EML’s compliance with the Privacy Shield.

In accordance with the EU-U.S. Privacy Shield Principles, EML has a liability in cases of onward transfers to third-parties and complies with the Notice and Choice Principles for all data disclosed or transferred to a third-party.

EML will adhere to EU-U.S. Privacy Shield Principles in using data to (1) reasonably provide, maintain, protect, improve services; (2) investigate fraud or report a card lost or stolen; and (3) respond to legal requests from public authorities to meet national security or law enforcement requirements.

EML enables individuals to exercise rights to access their personal information and choices provided to them through EU-U.S. Privacy Shield Principles.  Within 45 days of a written request, EML will make reasonable efforts to grant individuals access to any personal information held by them.  EML will provide access so that the individual may review, correct, amend, or request deletion of their personal data.  EML offers individuals the opportunity to opt-out of (1) personal information being disclosed to third-party, or (2) personal information being used for a purpose other than the intended use or as otherwise authorized by the individual. 

In compliance with the Privacy Shield Principles, EML commits to resolve complaints about our collection or use of your personal information.  European Union individuals with inquiries or complaints regarding our Privacy Shield policy should first contact EML at:

Or by mail at:

Attn: Privacy Officer
8330 Ward Parkway, 4th Floor
Kansas City, MO 64114


EML commits to cooperate with the panel established by the EU data protection authorities (DPAs) and comply with the advice given by the panel with regard to data transferred from the EU.

An individual has the possibility, under certain conditions, to invoke binding arbitration for complaints regarding Privacy Shield compliance not resolved by any of the other Privacy Shield mechanisms.  Further information is available at this link:

From time to time EML may update this Policy to remain in consistent with the requirements of the EU-U.S. Privacy Shield Principles. The official version of EML’s Privacy Policy will be maintained on the company’s website,, and will be provided to anyone upon request.