People & Culture
Our people are driven to be the best, to constantly challenge the norm to keep our team and EML at the forefront of payment solutions.
419
We are committed to an inclusive and collaborative culture, helping our 419 employees develop their careers and thrive at work every day.
27
We operate in 27 countries worldwide. A company of global scale with local know-how and commitment to service.
4
With 4 offices around the world, we operate through a variety of time-zones.
The values we live by
It’s important we share a common set of behaviours and language which defines who we are and what’s important to us. A common set of values that guide what we do and how we do it.
One Team.
We work as one team. It’s our collective brilliance that gives us an edge; we stand by any decision that’s made for the greater team. We trust you. Trust is the basis for everything we do and essential for our success.
Awesomeness.
We bring our A-game every day. We innovate and embrace change to create awesomeness. Take great ideas and transform them into reality – we look to change the payments game. We make time to help our colleagues, so we can all be awesome.
Openness.
We are not hierarchical, teamwork is more important at EML. Great ideas know no boundaries. Inclusion, tolerance and diversity are non-negotiable. We nurture and embrace differing perspectives to make better decisions. We value frankness, genuineness, and being non-political.
Simplicity.
Simplicity is genius. We look to minimise complexity and find the smart and simple solution. Payments are complex, our job is to make life easy for our customers. We know that our customers’ success is our success.Sometimes less is more. We don’t use corporate speak, we talk plain and straight.
Opportunity to get real experience
To us, learning and development isn’t a box you tick. We don’t just ask you to embrace it, we ask you to own it. We take an always-on approach, encouraging you to learn on the job through stretch assignments, new challenges, and knowledge sharing so you can drive your own development. Not just once a year. But every single day.
It's our people who make it all possible
“EML is a great experience where I’m allowed the flexibility & growth opportunity needed to be successful. I truly enjoy my team and the culture surrounding my work environment”
Adriana Gilbert
Accounting Assistant - America
“The people are what makes EML such a fantastic place to work. I am surrounded by leaders who encourage others to succeed”
Alan Shore
Marketing Specialist - Melbourne
“I enjoy working at EML because we are challenged to solve problems on a daily basis and it’s exciting when the team finds a solution to keep EML moving forward”
Dominic Park
Cloud Engineer - Australia
As a member of a global team, working with EML presented me with the opportunity to elevate my career on an international level. They supported my transition from Europe to Australia, highlighting the benefits of such global collaboration.
Ciaran Harte
Digital Marketing Specialist – Global
Being a part of EML has been a joy because every day brings fresh challenges that keeps me engaged. With the support of a fantastic manager and the right tools, I feel confident in my role. Plus, having a dependable team and supportive partners means there is always help when I need it.
Kaitlin Nguyen
Customer Success Manager – America
EML empowers me to be and bring my best every day. Surrounded by fantastic people who collaborate across multiple time zones daily, I truly feel part of a global team where my input is valued and appreciated. I immensely enjoy being part of the EML family and look forward to many years to come.
Craig Sharkey
Senior Operations Manager - Europe
Inclusion
Our people & the culture we co-create is what really drives us every day. That is why we’ve built ‘one team’ that challenges the status quo to bring our unique differences together. Our place is one of collaboration, teamwork
and innovation.
But, above all, it’s one that embraces difference. And, rather than have you blend in, we want to help you unleash your full potential – both personally & professionally: Be your awesome self.
Perks of being at EML
There are benefits to being part of our team. Our rewards reflect our inclusive one team values and are extended to every team member, regardless of location or seniority. Here are just some of the perks our people enjoy worldwide.
Flexible working
Be empowered to work smarter, in a way that suits your lifestyle, anywhere.
Birthday Leave
We think birthdays are pretty special, so take the day off!
Bonus
Be rewarded for great performance each year. And share in the growth and success together.
Paid to volunteer
Lend a hand & make a difference to our communities without missing out on your salary.
No dress code
Wear what makes you feel comfortable & dress for your day.
Referral bonuses
Introduce us to your friends and receive a bonus when they join us.
International opportunities
If travel is your thing, join a global team with short & long term secondment opportunities.
Professional memberships
Keep on top of the latest thinking in your profession and we’ll cover the costs.
12 weeks parental leave
12 weeks for primary carers & 4 weeks paid for secondary carers. And flexible return to work plan.
Going ‘Above and Beyond’
The Above and Beyond Awards were introduced to recognise people who live and breathe our values in the workplace and demonstrate behaviours reflective of each of them.
To maintain EML Payments high-performing culture, it is important we recognise and reward our top people. Every quarter we celebrate team members from each region who go above and beyond and celebrate overall regional winners at years end.